Frequently Asked Questions
Everything you need to know about your home appliance journey.
What is the standard shipping timeframe for large appliances?
Most large appliances are delivered within 5 to 7 business days. Our specialized logistics team will contact you 24 hours prior to arrival to schedule a specific delivery window.
Do you offer professional installation services?
Yes, we offer professional installation for all SINGER sewing machines, air conditioners, and kitchen appliances. You can add this service to your cart during the checkout process.
What is your return policy for home electronics?
We offer a 14-day return policy for unused items in their original packaging. Please note that a restocking fee may apply for large white goods that have been unboxed.
How do I claim my product warranty?
To claim your warranty, please retain your original invoice and register your product on our website. You can then contact our authorized service centers for repairs or maintenance.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible monthly installment plans through our financing partners to help you manage your home investments.
Are genuine spare parts available for older models?
We pride ourselves on long-term support. We stock genuine spare parts for most SINGER models for up to 10 years after their production date.